Help and FAQs

Q: My item is showing in stock but I have had an email informing that PHM is out of stock?

A: Sometimes our stock sells localy before the website can be updated and can cause minor delays in getting items to our customers. If this is a problem you are welcome to cancel your order.


Q: What is the cut off time for next day delivery on in stock items?

A:11am is the cut off time to despatch items for next day delivery when in stock.